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Resort Messages

• Policy Restrictions
  Pets
  No Pets. Please contact the resort directly regarding its ADA/general service animal policy.
• General Urgent Info
  In preparation for your upcoming trip check for any vaccine and/or testing requirements, travel restrictions, policies, or mandates related to Covid-19 to and from your destination. Resources available online include, but are not limited to, government, airline, and your host resortu2019s website.
  Prior to travel, RCI recommends contacting your host resort as well as local, state and federal websites for advisories that may impact your travel or vacation experience.
  Occupancy limits are strictly enforced: Violations could result in forfeiture of the unit and/or other penalties.
  Resort cannot honor unit upgrades or moves.
  * WiFi service only available by the front desk area. * Resort does not offer any facility for kids entertainment. * No Room Service available at the Resort.
  RCI and its related entities shall not have any liability related to individual resortsu2019 on-site COVID-19 testing (or absence of on-site COVID-19 testing).
  Credit card imprint required upon check-in at the resort.
  Additional guest will only be accepted subject to availability at the resort, and extra fee which will need to be consulted directly at the resort. The resort performs daily room cleaning, towels are changed every other day. Additional Cleaning & Late check out available for an additional fee that must be paid at the resort.
  Water rationing in the hotel due to lack of supply. Supply Schedule is Morning: from 6:30 a.m. to 7:30 a.m.; Noon: from 11:30 to 12:30; Night: from 6:00 pm to 7:00 pm.
  A security deposit per stay will be required upon check in (Refund processed after the resort staff has checked the facilities in the room). For more information please go to www.casasdelsol.com.ve